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FAQ
Shipping and payment
Payment gateway
Card payments and bank payment buttons on this e-shop are processed through the payment gateway Comgate, a.s..
Payment methods
Card payment
After placing your order, you will be redirected to the secure Comgate payment gateway where you can pay by debit or credit card. The payment is authorized and confirmed online, usually within a few seconds.
Bank buttons and bank transfer
When paying via internet banking, you will be redirected to your bank's environment or to a page with payment buttons of supported banks. Confirm the payment according to your bank's instructions and then return to the e-shop.
Payment service provider contact
For complaints or questions regarding card payments or bank transfers, please contact the payment gateway provider directly:
Comgate, a.s.Gočárova třída 1754 / 48b, Hradec Králové, Czech Republic
Email: podpora@comgate.cz
Phone: +420 228 224 267
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